I was scheduled to get a flight leaving Ronald Reagan Airport to Columbus Intercontinental Airport right now, boarding at 2:forty two departing at three:50. Me and a few Other people , sitting down in the assigned gate, in no way listened to the boarding announcement. Once we realized folks were boarding went to the gate and had been turned absent. It was 3:04 PM once we had been told this. Thoughts you the gate just closed two minutes prior and we sat and viewed the plane entrance of us for another twenty minutes. People ended up nevertheless dropping off bags and boarding the aircraft . When asked why we can easily’t board the aircraft, we were chastised through the staff members for not listening. The gate was crowded, and noisy. I'm able to show you we couldn't hear your personnel.
This is certainly with regard to flight 580 from charolet to Miami yesterday early morning, After i initially got to my seat I felt it had been just a multitude. There was soda spilled from the chair and arm relaxation. There was trash from the last flight at the back of the seat ahead of me. Once i questioned to get it cleaned up I had been provided no response and I had been still left to sit in the sticky seat for nearly three hrs! This was the worst in aircraft working experience I have ever obtained certainly.
I are already an AA customer for more than 25 yrs. Your service happens to be disappointing to convey the the very least. It's in all regions of service from check in to , tavel to baggage handling.
She was fantastic And that i hope she's to the flight next spet Once i am likely again to St Thomas Thanks Mike
touring from Miami to Lima on Saturday March 21 even if I reserve the seats ahead of time I acquired the final row on the right aspect through the window along with the seat didn't go making my flight complicated ., on how again on flight # 918 the service was worst. with the sign in I needed to open up my suit situations to even up the weigth . when I provide to pay for the 3 more lbs . they try and demand me $ a hundred and eighty.00per suit scenario. preventing to pay $ 480.00 I needed to go on he flooring to maneuver all around my belongins ,I needed to go back to the counter simply because out seats ( we have been # 10 on line at sign in check ) were separates, after that we had to keep going for walks about the gates since the counter staff under no circumstances gave us the gate number, ( when i inquire about the gate info to a different amercian ailines staff in gate 26 he pointed on the gate screan ) this time the seats felt more compact that common , the food was terrible, the bread was so difficult , the lettuce on the salad look outdated , I returned the foodstuff the identical way which i obtained it, the light turns off even though im reading through severeal instances that I had to help keep my finger within the swap to carry on reading following five terrible hrs I received towards the summary which i wont vacation on American Airways once more
I flew from Orlando to Dallas to Las Vegas yesterday and when I bought dwelling and unpacked, I discovered among my merchandise was missing from among my checked luggage.It was a shaving kit which was in the zippered pocket on the outside of a bag. I called client service in Las Vegas and was informed there is nothing they will do.
On April 15th, 2013 I gained a sign in the mail from you and was really let down After i opened the envelope to begin to see the Verify published out was approximately one/4th the amount I had at first submitted for reimbursement.
I had been fortunate more than enough to get on board American Airways Flight #32 (LAX – JFK) on labor day….my spouse And that i were seated individually…we had a Dying within the family and were being going to nyc to get a funeral…….
I put inside of a ask for previous September to use my ticket at a later date. I however experienced crisis gall bladder operation two days right before my flight. I identified as right away to Allow the American Airlines know and was advised that they would be no reimbursement, which was high-quality, I just want to use the ticket at a later on date. I put my ask for in and I have continue to not read nearly anything within the Airways.
I had been distressed via the occasion — I'd medications in that baggage, and was most anxious about owning it shipped.
I also wish to touch upon the superb service AA presents into the handicapped. I am eighty four yrs outdated and now require wheelchair aid to have close to in the airports. I used to be amazed and delighted on the help I acquired, and likewise with the attitudes from the individuals that assisted me With all the wheelchair support, and likewise the drivers of the handicap carts in Charlotte airport. They have been all so helpful and really welcoming in addition.
I even tried using contacting on the telephone and bought nowhere; all I could listen to is a recurrent message and Once i ask for to talk to buyer relations, I'd personally get hold up on.
I’m composing to specific how discontent I am with the way American dealt with flights on April 29, 2016. My flight 3848 about to Memphis, TN from DCA was cancelled immediately after remaining delayed four 6 several hours. I was traveling to the rehearsal dinner and a wedding the following working day And that i skipped both equally gatherings. The following day I had to fly to charlotte and after that to Memphis and also to prime it off bag didn’t arrive to the flight with me and I don’t know why.
Are family would appriciate if some just one could Make contact with us with regard of my fathers death benifits or his retirema.